Community Warranty Stories
Real warranty experiences. No names. No addresses. Just the facts.
Browse neighborhoods by city204
Stories Shared
116
Issues Resolved
7.3
Avg Response (days)
57%
Resolution Rate
Share this with your neighbors
Buyers of the same builder live on the same streets and hit the same defects. Drop this into your neighborhood or "Residents of [community]" Facebook or Nextdoor group so more homeowners document their claims — the more stories, the more accountable the builder.
New-construction neighbors: homeowners are logging their builder warranty claims in one place and it is eye-opening. 204 stories shared so far, 57% resolved, and you can compare how each builder actually handles claims. If you have a warranty issue, documenting it here helps the whole neighborhood hold the builder accountable. Free, no names, no addresses: https://oluso.co/community
Builder Accountability Scores
| Builder | Claims | Resolved % | Avg Resp | Score |
|---|---|---|---|---|
| David Weekley Homes | 8 | 13% | 4.0d | 36 |
| Ivory Homes | 6 | 33% | 3.8d | 49 |
| KB Home | 5 | 20% | 3.3d | 43 |
| Woodside Homes | 5 | 40% | 3.7d | 54 |
| Toll Brothers | 4 | 50% | 3.3d | 61 |
Category:
Severity:
Status:
Sort:
Recent Stories
Page 1 of 10other / Exterior
lowin progress
Toll Brothers
Riverton, UT
Response in 1 days
Year 1 warranty claim
Jul 2026
View neighborhood →other / Exterior
lowclosed
Ivory Homes
Herriman, UT
Response in 9 days
Year 1 warranty claim
Jun 2026
View neighborhood →other / Exterior
lowresolved
Pulte Homes
Draper, UT
Response in 7 days
Year 1 warranty claim
Jun 2026
View neighborhood →plumbing / Master Bath
highresolved
Toll Brothers
Saratoga Springs, UT
Response in 11 days
Year 2 warranty claim
Jun 2026
View neighborhood →structural / Crawlspace
mediumawaiting builder
Toll Brothers
Draper, UT
Response in 7 days
Year 2 warranty claim
Jun 2026
View neighborhood →structural / Office
criticalin progress
Woodside Homes
American Fork, UT
Response in 12 days
Year 10 warranty claim
Jun 2026
View neighborhood →cosmetic / Dining Room
highresolved
DR Horton
South Jordan, UT
Response in 6 days
Year 2 warranty claim
Jun 2026
View neighborhood →other / Exterior
lowin progress
Pulte Homes
Riverton, UT
Response in 3 days
Year 1 warranty claim
Jun 2026
View neighborhood →landscaping / Entryway
highawaiting builder
Pulte Homes
Vineyard, UT
Response in 9 days
Year 1 warranty claim
Jun 2026
View neighborhood →cosmetic / Backyard
mediumclosed
Ivory Homes
Eagle Mountain, UT
Response in 10 days
Year 1 warranty claim
Jun 2026
View neighborhood →hvac / Kitchen
criticalresolved
Ivory Homes
Eagle Mountain, UT
Response in 10 days
Year 2 warranty claim
Jun 2026
View neighborhood →plumbing / Attic
lowin progress
Pulte Homes
South Jordan, UT
Response in 12 days
Year 10 warranty claim
May 2026
View neighborhood →structural / Kitchen
lowawaiting builder
Ivory Homes
Draper, UT
Response in 8 days
Year 10 warranty claim
May 2026
View neighborhood →plumbing / Garage
highin progress
David Weekley Homes
Saratoga Springs, UT
Response in 4 days
Year 10 warranty claim
May 2026
View neighborhood →hvac / Kitchen
highawaiting builder
Ivory Homes
Sandy, UT
Response in 10 days
Year 2 warranty claim
May 2026
View neighborhood →cosmetic / Guest Bath
highawaiting builder
Woodside Homes
Vineyard, UT
Response in 6 days
Year 2 warranty claim
May 2026
View neighborhood →other / Exterior
lowresolved
Toll Brothers
Draper, UT
Response in 5 days
Year 1 warranty claim
May 2026
View neighborhood →cosmetic / Backyard
highresolved
KB Home
American Fork, UT
Response in 3 days
Year 1 warranty claim
May 2026
View neighborhood →hvac / Exterior
lowin progress
David Weekley Homes
Sandy, UT
Response in 3 days
Year 2 warranty claim
May 2026
View neighborhood →hvac / Utility Closet - HRV Unit
mediumin progress
Lennar Homes
Herriman, UT
Response in 3 days
May 2026
View neighborhood →Page 1 of 10